Tips for Recruiting Volunteers
By Brian L. Parsons

Building a volunteer team is one of the measuring sticks of great leadership. It may take a good leader to guide a team of paid professionals, but recruiting, organizing and maintaining a team of volunteers will test the metal of even the best leader. This is why successful church leaders are the most coveted commodity of any senior pastor. It has been said that if you can succeed in leading volunteers you can succeed anywhere and I believe it.

Following are some tips for handling the first stage in building a thriving volunteer team, recruiting:

1. Make your process for involvement easy.
The process your volunteers must go through before involvement in your ministry should be easy to explain, understand and do. You can have the best ministry in the world, but if I have to jump through fiery hoops to join it, I probably won't. Remember, less is best. Your process should have no more than five steps maximum. You should be able to explain you process in 20 minutes or less and you should be able to do so without notes. Here is an example:

1. Join us for an Informational Meeting (this can be a scheduled meeting or a face-to-face at a local coffee shop).
2. Fill out a Personal Information Card and Background Check Authorization Form (may not be required for all ministries, but I highly recommend it).
3. Receive background approval.
4. Attend Training Class(es) or receive an assigned mentor.
5. Placement.

2. The best recruiting is handled with a personal touch.
Contact not content goes further in guaranteeing your success. You or a team member should approach each potential recruit personally. However, don't underestimate the power of your influence as the leader. Most people will join your team because of your leadership. They want to be close to you. A good practice is to make the first contact a face-to-face invitation. Not a "we need more helpers in our ministry," but "I think you would be a great fit for our team." This should be followed up by a phone call providing more information about the ministry and a specific meeting time (ie: your Information Meeting). One of these two contacts should be personally handled by the ministry/team leader.

3. Integrity, not skill, is the first qualification for any level of leadership.
The apostle Paul instructs Timothy to find faithful men who can be made able. Skills are trainable, faithfulness is not. Integrity is a conditioning of the heart. The only One who can change men's hearts is God. A skillful person can achieve success, but without integrity the success cannot be maintained. No one is offended by a ministry that does not succeed, but a minister (we are all ministers) who falls offends many. The true first step to recruitment is observation. Watch a person's interactions before you invite them to join your team. Observe how they relate to others; especially those already in authority. It is easier to recognize potential problems on the front end rather than having to deal with them after they have infiltrated your team. Don't ignore or downplay what you see.

4. Passion cannot be trained.
Don't over-pursue potential leaders. Once you have made the invite and explained the role, allow them to initiate the next step. Passion is imparted, not trained. Once you have sown the initial vision, back-off and allow them to pursue you. Remember, you are providing an opportunity for them to find significance. If their heart is truly after God and they believe in the vision of your team, they should be energized to join you. If they are not energized, then it is a sign that your team may not be a fit for them. One of the worst things you can do is chase people down.

5. If they don't have the time, neither do you.
Once you have simplified your process and made becoming a part of your team easy, if a volunteer doesn't have the time in their schedule to join you that's ok. Do not bend over backwards to make them fit. This is a good recipe for a backache. Many high impact leaders are already very busy, but if they believe in the vision of your team they will make the time.

6. Think globally.
One of the hardest things for a passionate leader to do is remember that his department is not the end all/be all of the organization. If a person decides that your team is not what they are looking for, be sure to represent the entire organization well in your further contact with this person. You should make every effort to go out of your way to greet that person warmly and genuinely the next time you see them. This is a difficult discipline to develop and will require you growing in your maturity to do so, but it is vital to the benefit of the church or organization you are serving. A mature leader recognizes his place in the big picture.

*Kingdom Consultant can help you organize your volunteer program. Contact us for a free telephone consultation.